Services Offered
Running a behavioral health private practice comes with complex administrative demands. I offer flexible, customized practice management and operational support designed to meet the unique needs of your practice—whether you’re a solo clinician or managing a growing group practice.
Services include billing, insurance credentialing and paneling, contracting, recruiting, onboarding, marketing, and tax and financial management. Support can be scaled up or down based on your practice size, goals, and current challenges, providing reliable behind-the-scenes systems that allow your practice to operate efficiently and grow sustainably.
Provider & Network Development
Contracting, onboarding, and administrative setup of initial and additional providers, including insurance contracting, credentialing, CAQH management, and ongoing provider network expansion. Includes recruiting, mentoring, and management of Contractor-recruited providers.
Operations & Practice Management
Comprehensive administrative and operational support, including personnel and contractor management, non-clinical care coordination, risk management, problem-solving, and general office support. Covers invoicing, compensation management, and oversight of day-to-day non-professional practice functions.
Billing, Financials & Verification
Full-service billing support including claims assistance, ERA troubleshooting, invoicing, and collection of patient responsibility. Monthly insurance verification (eligibility, copays, deductibles, coinsurance) and financial tracking to ensure accuracy and efficiency.
Marketing, Referrals & Growth
Development and execution of marketing, advertising, and outreach strategies to generate consistent referrals and support practice growth. Includes referral management aimed at building providers to full caseloads (targeting ~35 weekly contacts), aligned with Service Provider goals.
Client Intake & Customer Support
Management of new client intake, including data collection, insurance verification, provider matching, and follow-up. Ongoing non-clinical customer care and communication with clients and families to support satisfaction, retention, and reputation growth.
Compliance & Quality Assurance
Monitoring and ensuring compliance with applicable audits (e.g., CIOX) and regulatory requirements. Ongoing oversight of administrative processes to maintain operational integrity.
Technology & Technical Support
Support for practice systems and technology, including billing platforms, claims processing, contract management tools, and general troubleshooting as needed.
Reporting, Analytics & Communication
Weekly reporting on key metrics (contacts, referrals, invoicing, compensation), maintained in an accessible online system. Includes monthly review meetings (e.g., Zoom) and ongoing communication to ensure transparency and alignment.
Strategic Planning & Consultation
Ongoing guidance related to practice growth, financial projections, workforce structure, and long-term strategy, including consultation on transitioning providers to employees when aligned with Service Provider goals.